We listen, understand and suggest solutions that make your business work better

Complex communication
made simple

We help streamline
your business
communications

Contact Us

About Us

Who we are

The company was founded over 25 years ago, created on the ethos that we could do better than our competitors, especially for customer service.

Our Vision

Yes we know big corporations have Vision statements and they are just words, but our belief is that what we say we do so putting it simply “We make Complex Communications-Simple”

Our Values

We don’t employ fancy PR or marketing agencies to express who we are, so excuse our simple approach but we define ourselves by:

  • Our People Make a Difference
  • We work to understand your needs
  • We’re not box shifters-we provide and build world class communication platforms
  • We actually do give a damn

When considering whether to use a choose a system provider or not, there are many things that need to be taken into account. For advice on points to bear in mind when making this decision, please see our checklist on planning to select a provider.

So, if you like working with down to earth people, that are passionate about what we do-then call us today.

The benefits to you of working with us are:

Safe Contractor Approved
  • You know our team will work safely and professionally on your premises.
ISO 9001 Accredited
  • We work to improve our business process
  • Always ahead of any issues.
Excel Accredited
  • 25 year product and application warranty on all data wiring installations
NHS Wales Approved Installer
  • Providing excellent customer service is key in our service delivery to Medical Centres & Dental Surgeries

What our clients say about the Direct Line...

We have used Direct Line Communications as our Telecoms Advisers since moving into our first office 12 months ago...
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I just wanted to say how pleased I have been with our switch for lines and calls to Direct Line Communications...
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