we keep your business connected

01244 819 944

We listen, understand and suggest solutions that make your business work better

Complex communication
made simple

We help streamline
your business

Our managed mobile service
ensures great connectivity
for your team

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Telecoms Engineer

Solving problems is everything, how could you help us?

Here at Direct Line Communications, we provide world class communication platforms, making complex communications simple. But what really sets us apart is our belief that our people make the difference and we actually do give a damn!

Our Telecommunications Engineers are down to earth, customer focused and passionate about what they do. As a business, we are committed to training and development and invest at all levels, with the intention that our employees will grow and progress within our business. Our Engineers have an average of 8 years service compared to the UK average of under 3 years.

Being a part of our team means working with other talented individuals in a relaxed, friendly environment, with working relationships built on honesty, integrity and trust. We love to celebrate our successes with team get-togethers and summer and winter socials and understand the importance of a work life balance, hence offering all employees a generous holiday allowance of 25 days per year (in addition to bank holidays.)

If you are a Telecommunications Engineer who likes to solve problems and believes that small teams can make big decisions, we want to support you every step of the way.

What do our Telecommunication Engineers do?

Our Engineers work closely with an extensive range of telecommunication systems and devices supporting our customers in a variety of ways. This can include attending sites to install and create networks for systems forming new bonds at the start of a customer journey, as well as inspecting and servicing existing devices, and resolving technical issues for our long-term customers. Our engineers also form our helpdesk, supporting our customers by undertaking fault diagnostics, and resolving support requests and updating our customer database.

We operate a collaborative working culture in which all employees work together to ensure they are delivering the best possible service to our customers.

What are we looking for?

We are looking for Telecommunications engineers who like to solve problems using their extensive knowledge in telephony. We would love you to have experience in networking and a working knowledge of telecoms system software, programming language and router configuration. Knowledge of Mitel 250, Panasonic NS700 and Hosted Solutions would also be advantageous. We hope you can settle into our team as a committed, honest and reliable individual and be open to continued learning and development opportunities. A customer focused attitude as well as a full driving license are also essential.

What we can offer you in return?

As a business, we believe our people are our greatest asset. We offer a competitive salary as well as 25 days holiday (in addition to bank holidays) to allow you to enjoy your down time. Your progression is important to us which is why we offer exceptional training opportunities alongside personal development plans. As a Telecommunications Engineer, you would also receive a company vehicle, laptop and mobile phone. We would also be happy to consider a relocation package to help the right person join our team.

If you are interested in applying for this position, please email your CV to lynne.wood@dlc.co.uk.

No recruitment agencies please.

The benefits to you of working with us are:

  • Integrity and honesty are core to our business values
  • An open and transparent approach to our costs and prices
  • Access to the best manufacturers of business telephone systems
  • Great service backed up by numerous customer testimonials
  • A great range of services to choose from

What our clients say about the Direct Line...

Tony has been in and showed me how to move people around, you have a great team around you, everybody is so helpful...

Excellent communications. Doing BT's job for them putting the broadband connection in the correct place...