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Coronavirus - Work From Home Solutions

Companies around the globe have rolled out mandatory remote work. Whether you’re considering this for the first time or have something in place already, here are a few suggestions to help your business stay productive.

From the UK to the US, Japan to South Korea, global companies have, in the last few days, rolled out mandatory work-from-home policies to avoid the spread of Covid-19.

It’s realistic to assume that shifting to the ‘home office’ will become the new normal for many of us for a while, given the recent announcement (https://www.bbc.co.uk/news/world-51839944) that the coronavirus has officially reached ‘pandemic’ status.

Some employees will be working from home for the first time, which means figuring out how to stay focused in this new environment as for many homeworking may not lend itself to productivity. But there are ways to deliver results and avoid going stir-crazy, from setting up a good workspace to the way you talk to your team.

Provided your staff have good internet connectivity at home, there are a number of solutions that can quickly be implemented to enable calls to be handled just as if you are in the office.


Microsoft Teams

Potentially the easiest way to enable staff to homework. However, the Microsoft phone solution is expensive to use, due to call bundle costs and out of bundle charges. Our Microsoft Direct Routing Solution is cost effective and easy to deploy.

Click here for more information about Direct Routing for Teams


Mitel MiVoice

Many of our customers already have a Mitel system. Phone Manager facilitates remote working, at any time. Users can work over their mobile phone using an App or a softphone on their laptop. Plus IP Handsets (with a suitable power supply) can plugged into a compatible router - and away you go, homeworking in an instant!

Click here for information about the Mitel Phone Manager


Hosted Voice-Gamma Horizon

Horizon is a complete hosted service that connects your business to a phone system in the cloud and offers an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. Horizon takes the burden away from your IT team.

We, as administrators, can manage and configure the system according to your organization’s needs to maximize the productivity of your employees.

Horizon provides a broad range of call handling features that are accessed via the web. Our dashboard gives you convenient access to information such as your call history, voicemail and recorded calls. Personalised settings are quick and easy to set, ensuring your calls are handled effectively.

Click here for an overview on Horizon

Click here for more information on Horizon Collaborate

As the person in charge, you may want to know what your team are doing and all these solutions provide you with reporting details if required.

Our Team are here to help and advise you-call us or email sales@dlc.co.uk and we’ll get onto it for you.

The benefits to you of working with us are:

  • Integrity and honesty are core to our business values
  • An open and transparent approach to our costs and prices
  • Access to the best manufacturers of business telephone systems
  • Great service backed up by numerous customer testimonials
  • A great range of services to choose from

What our clients say about the Direct Line...

Tony has been in and showed me how to move people around, you have a great team around you, everybody is so helpful...
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Excellent communications. Doing BT's job for them putting the broadband connection in the correct place...
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