Horizon Hosted VoIP

Horizon Hosted VoIP

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What is Hosted VoIP?

Put simply, hosted VoIP provides a fully managed telephone service to your business, removing the need for you to purchase, install, maintain and upgrade expensive equipment.

The telephone service can be fully managed or arranged on a self serve basis but either provides your business with a simple but powerful web portal which allows the configuration of any adds, moves or changes for the telephone system in real time – increasing the efficiency of your business.

 

 What is Horizon?

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To support the growing trend for home and flexible working, Horizon is a complete communications service using Hosted VoIP that provides an extensive range of fixed and mobile telephony capabilities.

Horizon takes the burden away from your IT team. Local administrators manage and configure the system according to your organisation’s needs. Employees can then manage their calls easily and effectively, maximising individual productivity.

Horizon combines handsets from the likes of Cisco and Polycom, with an easy-to-use web interface, and Gamma’s trademark network resilience to provide a cheaper, more flexible phone service. It also helps to improve your organisation’s productivity and image - seamless integration with well-known CRM systems and soft phone features help present highly professional communications with the minimum of effort.

Click here to see our hardware options

 Work Smarter

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Our platform will save you money and improve interoperability between your mobiles and fixed phones with extremely competitive on-net rates over a business-grade network. Horizon is perfect for home-workers or staff who need to work from different locations, with clever features that ensure you never miss a call.

We also offer more in-depth call management reporting and wallboard integration, to help your organisation gain a real-time understanding of calls. You can get a data feed for your Horizon service which will let you export the statistics you need to help analyse call patterns and manage your business.

Horizon is suitable for any sized business and is particularly effective if you have multiple sites working together. It’s also capable of serving hundreds of employees.

Openreach Switch-off Checklist

The checklist is designed to help provide your company with a smooth transition to the new VoIP (Voice over Internet Protocol) Service. We will then complete a detailed report that informs you what actions your business may need to take to be ready for this switch-off program

Openreach Switch-off Checklist

The benefits to you of working with us are:

Are you running an Outbound or Inbound Telesales Operation?

Our Horizon Contact provides a consistent quality Omnichannel call center solution. Our new interface gives agents a master view of customer communication across all channels, so your staff  can ensure a seamless experience. Horizon Contact supports inbound and outbound voice channels, web chat and email, enabling a highly personalised customer experience.

Click here for more information about Horizon Contact

Interested in collaboration tools to help your team work even better remotely? Horizon Collaborate - A complete unified communications experience

View the Horizon Collaborate brochure

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What areas do we cover?

Based in the North West of England, we have a UK wide customer base, but typically we offer our Horizon Hosted VoIP telephony service in Chester, Manchester, Liverpool, North Wales and the Wirral.

sales@dlc.co.uk

01244 819 944

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