Microsoft Teams Direct Routing

Microsoft Teams Direct Routing

Want to learn more about our services?

With Microsoft Teams, there are two options to both make and receive calls: Microsoft Calling Plan and Direct Routing.

There are disadvantages to using Microsoft’s native Calling Plan.  You have to purchase the both phone system licensing and then call packages. These are charged on a per-user-per-month basis and cannot be shared between a team which means they can be costly. You have to add a credit-card facility to your account, so Microsoft can charge you for calls outside of the purchased call bundle at 12.3p per minute to UK mobile numbers-4 times the rate charged by most telephony providers! You cannot ring 03 or 08 numbers which many companies rely on for support or reaching a Public Sector body.

Their calling plan isn’t available worldwide, either.

So Why Choose Direct Routing?

Dial-RedAsset 1

With Microsoft Teams Direct Routing all the functionality of a phone system is provided, but it makes use of the benefits of VOIP or Internet-based phone systems. Teams can be used on any device (such as a Laptop or Mobile phone), and importantly, possibly using your current phone infrastructure too. Phone calls can be made and received as normal and reporting and recording functions can be put into place if required. Cost-wise , Teams Direct Routing is a much less expensive option than the Microsoft Calling Plan.

There are cheaper international call rates available, and free calls in the UK are treated as a bundle across your business.

Other Benefits of Microsoft Teams Direct Routing

What is required to enable Teams Direct Routing Phone system?

Dial-RedAsset 1
  • Microsoft 365 or Office 365 license including Teams
  • Microsoft Phone System bolt-on
  • An internet connection…….And it is over to us from there on!

Speak to one of our team today to find out how easy it is to make the switch call or email

Read here for more information - call recording in Teams

Want us to find the right solution for you?

Get in Touch!

Safe Contractor Approved QMS ISO 9001 Registered Disability confident committed Cyber Essentials Gamma-GOLD-PARTNER Akixi Partner

What areas do we cover?

Based in the North West of England, we have a UK wide customer base, but typically we offer our Microsoft Teams Direct Routing solutions in Chester, Manchester, Liverpool, North Wales and the Wirral.

01244 819 944

Contact Us

Coronavirus - Need Home Working?

Get in Touch!